Frequently Asked Questions

All orders should be placed through our contact form or by emailing me directly at Brenda@stitchesbybrenda.com. You can also reach out to me on my social platforms. Just send me a message and I will get back with you shortly.

I can create a wide variety of embroidered designs, including logos, monograms, patches, custom artwork, and more. I work closely with my clients to ensure that their embroidery designs are exactly what they envision.

Brenda can embroider on all kinds of items including towels, pillow cases, hats, shirts, sleeves, jackets, bags, and much more. Have a specific item you want embroidered? Just ask me! I embroider on items that you provide or I can source items for you.

Turnaround time for embroidery orders depends on the size and complexity of the order. I work closely with my clients to estimate turnaround times and ensure that orders are completed as quickly as possible without sacrificing quality. One item to be embroidered with us having everything needed on hand typically ships in 5-7 days.

After you have contacted us about an order, discussed the design to be made, and have accepted the estimate, I will provide you with a mailing address. For our local customers, a time/location to meet.

We have established connections with many vendors that provide us with high quality thread and garments. When a special color thread or item is requested, it typically takes 1 week to receive that order.

In accordance with local zoning laws, I cannot allow foot traffic to my shop. However, if you would like to take a peak of where the magic happens, I do upload photos of my embroidery room from time to time on instagram!